Q: I’m not very tech-savvy. Will I be able to keep up with your services?
A: Absolutely! My personalized tech support and Tech Support Club are designed specifically for women who may not feel confident with technology. I provide clear, easy-to-follow instructions and support, so you can feel empowered to use the technology you need to grow your business.
Q: I’m worried about the cost of your services. Can you tell me more about your pricing?
A: I understand that cost can be a concern for many female entrepreneurs, which is why I offer two affordable options for my services: personalized tech support and my Tech Support Club. With my personalized tech support, you pay for 100 minutes of my time upfront and can use it whenever you have an issue. My Tech Support Club is a monthly membership where you can ask questions in a group and get individually answered by me. Both options are designed to save you time and money in the long run.
Q: I’m concerned about sharing my business information with you. How do I know my information will be safe?
A: I take your privacy and security very seriously. All information that you share with me is kept strictly confidential and will not be shared with anyone else without your permission. I use secure, encrypted tools to communicate and share information, and I regularly update my security protocols to ensure that your information is always safe.
Q: I’m not sure if your services are right for me. Can I try them out before committing?
A: Of course! I offer a complimentary 30-minute consultation to discuss your specific business needs and how my services can benefit you. This is a great opportunity for us to get to know each other and determine if we’re a good fit for working together.
Q: How quickly can I expect a response from you when I have a tech issue?
A: I understand that tech issues can be urgent, and I strive to provide a prompt response to all of my clients. Typically, you can expect a response from me within 24-48 hours, depending on the nature of the issue. If it’s an urgent matter, please let me know and I will do my best to respond as quickly as possible.
Q: I’m a complete beginner when it comes to technology. Will you be able to help me get started?
A: Absolutely! I work with female entrepreneurs of all skill levels, and I’m happy to help you get started with the technology you need to run your business. Whether you need help setting up a website or navigating social media, I’ll provide the guidance and support you need to feel confident in your online presence.
Q: What happens if I don’t use all of my 100 minutes of personalized tech support?
A: Unused minutes from your personalized tech support package do not expire for 6month and can be used at any time in that period. In case you don’t use them during that time let’s talk. You can also use your remaining minutes for follow-up questions or to learn new skills.
Q: What types of technology do you specialize in?
A: I specialize in a wide range of online tools and technologies, including website building platforms, email marketing tools, social media platforms, and project management software. If there’s a specific technology that you need help with that’s not listed, please let me know and I’ll do my best to assist you.
Q: I’m worried that I won’t be able to understand the technical language used during our sessions. Can you explain things in simple terms?
A: Absolutely! I understand that technical jargon can be overwhelming and confusing, especially if you’re not familiar with the technology. I’ll always explain things in simple, easy-to-understand terms, and I encourage you to ask questions if anything is unclear.
Q: Can you help me automate my business processes to save time and streamline my workflow?
A: Absolutely! Automation can be a game-changer for female entrepreneurs who are looking to save time and focus on their core business tasks. I can help you identify areas of your business that can be automated and provide guidance on the best tools and processes to use to streamline your workflow.